Privacy Policy

As the operators of the “SnapTank” website, SnapTank Limited (“We”, “Us”, “Our”) is committed to protecting and respecting Your privacy. This Privacy Policy (“Policy”) sets out the basis on which the personal data collected from You, or that You provide to Us will be processed by Us. Please read the following carefully to understand Our views and practices regarding Your personal data and how We will treat it.


We may collect and process the following information from You:

  • information that You provide by filling in forms on Our site (Website). This includes information provided at the time of registering to use Our Website, posting Content or requesting further information or services. We may also ask You for information when You report a problem with Our Website.
  • if You contact Us, We may keep a record of that correspondence.
  • We may also ask You to complete surveys that We use for research purposes, although You do not have to respond to them.
  • details of Your visit to the Website, Digital Products viewed or searched for, page response times, lengths of visit, transactions You carry out through Our Website and of the fulfilment of orders.
  • details of Your visits to Our Website including, but not limited to, login information, browser type and version, traffic data, location data, weblogs and other communication data, and the resources that You access, so We may compile statistics relating to Your use of the Website.

    After creating Your Profile, You may choose to provide additional information on Your Profile such as your display name, where you’re based, your profile picture and brief description about you. Providing additional information in Your Profile may help You find relevant Digital Products more easily.


    We take appropriate measures to ensure that any personal data is kept secure and for the duration of Your use of Our Services. Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect Your personal data, We cannot guarantee the security of Your data when transmitted to Our Website; any transmission is at Your own risk. Once We have received Your information, We will use strict procedures and security features to try to prevent unauthorised access.

    The Website may give You access to message boards or forums from time to time. You acknowledge and agree that any personal data published by You using these features is at Your sole discretion and is accessible by the public.

    If Your personal details change You may update them by accessing the relevant page of the Website. If You have any questions about how We use data collected which relates to You, please contact Us by sending a request by email to the contact details below.


    We use information held about You in the following ways:

  • to ensure that content from Our Website is presented in the most effective manner for You and for Your computer.
  • to provide You with information about other services We offer that are similar to those that You have already purchased or enquired about.
  • to carry out Our obligations arising from any contracts entered into between You and Us.
  • to allow You to participate in interactive features of Our service, when You choose to do so.
  • to notify You about changes to Our Service.
  • as part of Our efforts to keep Our Website safe and secure.
  • to make suggestions and recommendations to You and other users of the Website about goods or services that may interest You or them.
  • In addition to the above uses We may use Your information, or permit selected third parties to use Your information, to notify You about goods or services which may be of interest to You.

    For such uses We will only contact You by electronic means (e-mail or SMS) if You have consented to such communication when We collect Your data OR if the contact relates to goods and services similar to those which were the subject of a previous transaction with You. If You do not want Us to use Your data in this way, please tick the relevant box situated on the form on which We collect Your data (the registration form used to register).

    If You do not want Us to pass Your details on to third parties for marketing purposes, do not tick the relevant box on the form on which We collect Your data (the registration form used to register).

    We communicate with You through e-mail or notices posted on the Website. Examples of these communications include:

    (a) Your Confirmation Email, advice about how to best use Our Services, new features for the Website and/or Services, updates about Digital Products added to the Website and any offers or promotions relating thereto; or

    (b) communications covering availability of the Website and/or the Services (or part thereof), security, and other issues about the functioning of Our Services.

    Messages will be sent to You based on Your Profile information and messaging preferences. You may change Your e-mail and contact preferences at any time by signing into Your Profile and changing Your e-mail or alternative contact settings. You can also opt out of newsletters and promotional messages by sending a request to Us via e-mail.


    We may disclose Your personal information to any member of Our group, which means Our subsidiaries, Our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006 (where applicable).

    Notwithstanding any terms to the contrary, We may disclose Your personal data to third parties:

  • business partners, suppliers and sub-contractors for the performance of any contract We enter into with them or You.
  • analytics and search engine providers that assist Us in the improvement and optimisation of the Website.
  • in the event that We sell or buy any business or assets, in which case We may disclose Your personal data to the prospective seller or buyer of such business or assets; or
  • if We or substantially all of Our assets are acquired by a third party, in which case personal data held by Us about Our customers will be one of the transferred assets; or
  • if We are under a duty to disclose or share Your personal data in order to comply with any legal obligation, or in order to enforce or apply Our Website Terms and Conditions and other agreements; or
  • to protect the rights, property, or safety of SnapTank Limited, the Website, Our Users and any third party We interact with to provide the Website.

    Our website uses cookies. A cookie is a small file of letters and numbers that We put on Your computer if You agree. These cookies allow Us to distinguish You from other users of the Website, which helps Us to provide You with a good experience when You browse Our website and also allows Us to improve the Website.

    Read more about the individual cookies We use and how to recognise them by clicking here.


    The data that We collect from You may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for Us or for one of Our suppliers. Such staff maybe engaged in, among other things, the fulfilment of Your order, the processing of Your payment details and the provision of support services. By submitting Your personal data, You agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this privacy policy.
    All information You provide to Us is stored on Our secure servers. Any payment transactions will be encrypted [using SSL technology].] Where We have given You (or where You have chosen) a password which enables You to access certain parts of Website, You are responsible for keeping this password confidential. We ask You not to share a password with anyone.


    You have the right to ask Us not to process Your personal data for marketing purposes. We will usually inform You (before collecting Your data) if We intend to use Your data for such purposes or if We intend to disclose Your information to any third party for such purposes. You can exercise Your right to prevent such processing by checking/ticking certain tick boxes We use to collect Your data. You can also exercise the right at any time by contacting Us using Our contact details set out below.

    The Website may, from time to time, contain links to and from the websites of Our partner networks, advertisers and affiliates. If You follow a link to any of these websites, please note that these websites have their own privacy policies and terms of use and that We do not accept any responsibility or liability for these policies and terms of use. Please check these policies before You submit any personal data to these websites.

    You have a right to:

    (a) access, modify, correct, or delete Your personal data controlled by Us regarding Your Profile;

    (b) [change or remove Your Content], and

    (c) delete Your Profile.

    Your Content shared with others (such as reviews or comments You may have made on the Website) may also remain visible after You have deleted Your Profile. In addition, You may not be able to access, correct, or delete Your Content that other Users have copied or exported out of the Services, because this information may not be in Our control.


    The Data Protection Act gives You the right to access information held about You. Your right of access can be exercised in accordance with the Data Protection Act. Any access request may be subject to a fee of £10 to meet Our costs in providing You with details of the information We hold about You.


    We reserve the right to modify this Privacy Policy at any time. Any changes We may make to Our Privacy Policy in the future will be notified and made available to You using the Website. Your continued use of the services and the Website shall be deemed Your acceptance of the varied Privacy Policy.


    All questions, comments and requests regarding this Privacy Policy should be addressed to

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