Returns and Refunds

You are entitled to a repair, replacement, or a refund of your digital download subject to our sole discretion, based on the following:

• the digital download is not fit for purpose
• does not meet the description
• is faulty

If we grant a refund, the digital product must be destroyed by the registered customer, any license to use the relevant digital product is rescinded and they must cease any and all use of the digital product.

14 Day Cool Off Period
If you download a digital product within the 14 day cool off period, you are giving your consent to waive this cool off period and you will not be entitled to a refund.

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Feedback & Support

Can't find what you're looking for? Or just need some help on file formats. Get in touch with our support team. support@snaptank.com